IT Hare on Soft.ware

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Your mileage may vary. Batteries not included

Development & Deployment of Multiplayer Online Games, page 3/15 :

DB Execution Plans for C++/Java Developers, and for anybody who has read Knuth

“If I was a compiler-with-ability-to-create-indexes-as-I-need-it – what would I do to make The Ideal Execution Plan™ for this request?”
Another Quote:
“When we have that ideal-execution-plan – we still need to convince our SQL compiler to use it”

Help Desk Software for MOGs

“for MOGs, support becomes one of the very important parts of the picture, often on par with Content and Graphics.”
Another Quote:
“the quality of support when using synchronous support methods such as live chat/phone support tends to be significantly worse compared to asynchronous support such as e-mails/tickets”